Yotpo Reviews

Yotpo has an overall rating of 4.9 based on 22 reviews. Customer feedback on Yotpo is mixed: Yotpo reviewers highlight positive aspects like user-friendly interface, excellent customer support, robust review collection features and seamless integration options, which strongly appeal to e-commerce businesses, online retailers, and brands looking to enhance customer engagement. However, Yotpo is often criticized for its pricing can be high, occasional technical issues, limited customization options and slow response times.

4.9/5.0

22 reviews

5 Stars

19

4 Stars

0

3 Stars

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2 Stars

1

1 Star

0

All Yotpo Reviews (22)
LeslieGrant
February 23, 2023
"Incredibly Supportive"
Incredibly supportive! Really grateful for the assistance from Ronel.R's customer service.
whiteswan776
February 23, 2023
"Super helpful assistance from James"
James really came through while I was trying to set up the Yotpo widget. I had a few custom coding needs, and he managed to sort them out in just a few minutes. Big thanks once more!
MichaelFord
February 23, 2023
"Yotpo's Allen was a great help"
Allen really came through for me with all the problems I faced. Customer service was top-notch!
DerrickGarza
February 23, 2023
"Awesome help from Allen"
Allen was really great, super quick to reply. Fantastic support. Much appreciated!
jamiepetterd
February 23, 2023
"Warly S made my reports clear..."
Warly S really helped me get a grip on my reports over at Yotpo. Huge thanks!
idontcareanymoremary
February 23, 2023
"Appreciate Your Help, Jeorge!"
Jeorge showed a lot of patience while assisting me and helped me figure out my problem! Much appreciated!!
Jeremiah
February 22, 2023
"Absolutely Fantastic!"
Yotpo is just what you need for collecting reviews! Their customer service is top-notch as well; when I had a query, Lemuel was quick to assist me!
yellowzebra610
February 22, 2023
"Warly provided excellent assistance and addressed everything..."
Warly really came through for me and responded to all my inquiries! Fantastic support!
Don
February 22, 2023
"Fantastic Customer Service Team!"
The Yotpo support team is fantastic. Joian Z assisted me with my inquiry and provided outstanding results. They are patient folks who really work with you throughout the process.
beautifulleopard501
February 22, 2023
"Awesome Support from the Team!"
Fantastic app! The support team is always around and really helpful. Lemuel was awesome in assisting me.
bigbird117
February 19, 2023
"Top-Notch Support"
The support provided by Yotpo is truly outstanding, regardless of your user level.

Joian helped me out, and honestly, my experience exceeded what I thought I’d get for the straightforward questions I had.

I received clear communication regarding my issues, along with references to various departments that handle more specialized concerns.

Overall, it was a fantastic experience, and a big thank you from me! :-)
silverpanda327
February 19, 2023
"Yotpo Comes Highly Recommended"
I can't say enough good things about Yotpo! Their support team is top-notch, and they genuinely care about helping you reach your business objectives. If you're a small business owner, you should definitely go with Yotpo!
smallladybug521
February 18, 2023
"Great Customer Support"
Lemeul was fantastic in helping me out. He was super friendly and resolved my problem in no time.
DavidLittle
February 18, 2023
"Installed it for my new business and..."
I've had this set up for my new business for nearly three months now. I previously used Loox and thought I'd give this one a shot, but I'm a bit let down.

It seems like it takes ages for things to sync up, and when it comes to getting rid of fake reviews from the site, it’s a real hassle. Why can’t they just disappear right after you hit reject? It’s a bit strange.

Honestly, this reviews app is pretty pricey, especially when you consider that Loox charges half as much.

I just think it’s way too costly for what you get and how long it takes to sort things out. Feels like they might be using outdated software or something, and I just don’t have the time to deal with that.

If you want to justify your pricing, you really need to step up your game.
paddymonster
February 17, 2023
"Appreciate the great service provided by Jeorge Kenneth V"
I really appreciate the awesome service I got from Jeorge Kenneth V.

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